![]() For some it's finding out at the end that there will be a high delivery cost or that paying is very complicated. Some of that was never intended to be spent – and some would have gone to other stores.īut there are other reasons we don't complete our purchases. So I agree: I don't think that the figure of 18 billion represents a total. You might also make a basket in one online store, then go to another to see if you can get the same or similar items cheaper there. It's a bit like browsing in a shop, isn't it – except you can save items you are interested in to look at later. ![]() We just browse and find it convenient to put things in our basket to think about later. We don't always intend to buy everything we put in our baskets. I have to say, I'm a bit sceptical about that figure. Now, this research also revealed that approximately 40% of people have abandoned an online shopping basket in the last year.Īnd it was calculated that this meant there was approximately 18 billion pounds worth of lost sales. Well, we'll find out if you're right later in the programme. According to recent research, which items are the most likely to be surfed and turfed? Is it: Well, I'm sure I'll get turfed out of the presenter's union if I don't get to today's quiz question. Although it's normally used about people – for example, someone who is behaving badly might be turfed out of a club. To turf something out is a phrasal verb for 'throwing something out'. Surf and turf refers to when we go to an online store, select lots of things for our virtual shopping basket but when we get to the checkout, which is the place where we pay for our shopping, we don't actually complete the purchase. Now, you probably know that 'surfing' is a verb we use for looking at things on the internet. Oh, my bad – but to be fair, this is quite a new use of this expression, isn't it? I'm not talking about the surf and turf meal, but the online shopping habit of surfing and turfing. You've got completely the wrong end of the stick. What's not to love? Some lobster, a juicy steak – fries on the side. Now, Neil, how do you feel about surf and turf? Note: This is not a word for word transcript Make a mistake and get in trouble with someone Transcript Place where you pay for your shopping, either in a real shop or online To remove someone from a place or organisation, possibly because they've broken the rules or behaved badly Online shopping without actually buying anything Listen to the programme to find out the answer. This week's question:Īccording to recent research, which items are the most likely to be surfed and turfed? We discuss this activity known as 'surf and turf' - and hear from an expert who thinks retailers need to do something about it. Many of us use the internet to look for things to buy and to compare prices, but some of us never make it to the virtual checkout where we have to pay for them.
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